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BorisevskiyAM1-Visitor
1-Visitor
August 5, 2019
Question

WorkFlow Builder and Alerts

  • August 5, 2019
  • 1 reply
  • 1548 views

I have many questions about WorkFlow Builder and Alerts.

1. When I made event for start WorkFlow by alert, I was watching a two situation. 1) If alert has conditions as "<", ">", "=<", ">=" then WorkFlow did not start. 2) WorkFlow start when alert has a condition "==" only! In both situations alert is start, but workflow start only in 2).
Why is this happening and how to fix it?

 

2. How work GetAlertStatus function from Generic? Why Status in [Properties and Alerts]-[Alerts] not displayed when Alert is worked?

 

3. How does the condition work (WorkFlow builder, Gateway) - context.activeStep === "1"? Worked only context.activeStep != "0", look attached.

 

1 reply

H
hchanana16-Pearl
16-Pearl
August 6, 2019

Hi @BorisevskiyAM ,

 

Unfortunately there is no way to answer this as what you are experiencing may be unique to your system. In order to assist you directly, please open a Technical Support case via the PTC Support Portal so that we may gather some additional information from your system to assist you with diagnosing the problem.

 

Thanks,

Himanshu

B
BorisevskiyAM1-VisitorAuthor
1-Visitor
August 6, 2019

Hello.

 

Thanks.

 

Regards, Alexander.

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