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kurt6512-Amethyst
12-Amethyst
August 22, 2025
Solved

Creo Element Direct Modeling 20.7 + Windchill+: Drawing name not updated to Windchill number

  • August 22, 2025
  • 2 replies
  • 729 views

Hello Community,

 

we are facing an issue with Creo Elements/Direct Modeling 20.7 + Annotation connected to Windchill+.

 

When creating a new drawing from a 3D model (e.g. model name TEST) and saving it to the Windchill workspace, the drawing receives the correct Windchill number (e.g. CAD0000403) according to the OIR.
However, in CED Annotation the drawing name is not updated – it still shows the original model name (TEST).

 

In the TRACE log we can see that the number (PTC_WM_NUMBER) is correctly transferred from Windchill to Annotation, but the expected macro (Docu_set_drawing_no) is not executed.

 

On another CAD workstation running Modeling 20.6 with Windchill 12.1.2.5 (on-premise) the drawing is renamed correctly, which corresponds to the standard behavior of the CED–Windchill integration.

 

So far we could not identify a configuration difference. We also checked PTC documentation but did not find any known issue related to this behavior.

 

My questions:

  • Has anyone experienced the same issue with CED Modeling/Annotation 20.7 and Windchill+?
  • Are there known settings in wgmclient.ini, in the Workgroup Manager, or in Annotation that control whether the drawing name in Annotation is updated to the Windchill number after save?
  • Or is this possibly a defect/change in the Modeling/Windchill+ integration compared to the on-premise release that requires a PTC Support case?

 

Thanks in advance!

Best regards,
Kurt

Best answer by kurt65

Hi Anurag,

thanks for checking in.
At the moment, we have not found a final solution yet.

We assume that this behavior might be related to CS417615, but this still needs to be confirmed.
For now, we are working with a workaround (e.g. manually adjusting the drawing number).

I will update the thread once we have more information or a confirmed solution.

Thanks,
Kurt

2 replies

D
der_Wolfgang13-Aquamarine
13-Aquamarine
August 25, 2025

Hi Kurt,

 

For consistency check, (it's not clear to me by your posting): please mention 

  • with Modeling 20.7, UWGM Client is version XXX ,  Windchill is version YYY
  • with Modeling 20.6, UWGM Client is version ZZZ,  Windchill is version 12.1.2.5 (on-premise)

I assume PTC support will ask you same questions. 

 

Using the 'right' WGM client, you can run versions 20.6 and 20.7 concurrently on the same CAD workstation (by re-registering one of the two Modeling versions in the same WGM client installation). That would be best for cross checking.

 

May be have a look to https://community.ptc.com/t5/Modeling/Creo-Elements-annotation-Windchill-Name-in-drawing-browser/td-p/1009633  as well, if you did not already.

 

  • what is displayed using 
 display (oli::sd-am-inq-drawing-no)​
  • what is displayed using annotator-function (which is directly querying the text references)
(cadr (find "PTC_WM_NAME" (oli::sd-execute-annotator-function :fnc "Docu_inq_tr_types 'WTtr' ") :test 'equal :key 'car))​

 

Those investigations might confirm your finding already. But I am familiar how PTC support is asking. So you might have some more complete information.

K
kurt6512-AmethystAuthor
12-Amethyst
August 25, 2025

Hello Wolfgang,


Thank you very much for your helpful feedback:

  • Thanks for pointing out the importance of the exact versions, that’s indeed importend.
    With CED 20.6 we are using UWGM 12.1.2.1.
    For the CED 20.7 environment I will first need to check the versions once I have access to the system.
  • The hints regarding the Annotation functions are very useful. I will test them.
  • The link to the related community discussion is also very helpful.

Once I have gathered more information and completed the tests, I will get back to you with an update.

A
anursinghCommunity Manager
Community Manager
September 30, 2025

Hi @kurt65,

 

I wanted to see if you got the help you needed.

If so, please mark the appropriate reply as the Accepted Solution. It will help other members who may have the same question.
Of course, if you have more to share on your issue, please pursue the conversation. 

 

Thanks,
Anurag 

K
kurt6512-AmethystAuthorAnswer
12-Amethyst
January 9, 2026

Hi Anurag,

thanks for checking in.
At the moment, we have not found a final solution yet.

We assume that this behavior might be related to CS417615, but this still needs to be confirmed.
For now, we are working with a workaround (e.g. manually adjusting the drawing number).

I will update the thread once we have more information or a confirmed solution.

Thanks,
Kurt

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