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nmarriott8-Gravel
8-Gravel
May 5, 2017
Question

Creo elements will not start due to connection error and manual activation fails with a 404 not found error

  • May 5, 2017
  • 19 replies
  • 21893 views

Tried to start Creo this morning which failed. I have had this before and used manual activation, but when I try this today I get a 404 error (address is https://www.ptc.com/appserver/securePeModeling/peManualLic.jsp?lang=en&u=Niall etc)

How can I start Creo?

    19 replies

    Show previous replies
    A
    Anonymous
    May 8, 2017

    Still same issue today...

    T
    Tmetcalf5-Regular Member
    5-Regular Member
    May 8, 2017

    Good day everyone - thanks for bringing this to my attention - I have raised the flags internally.

    I hope to have a report soon.

    Best,

    Toby

      N
      nmarriott8-GravelAuthor
      8-Gravel
      May 8, 2017

      Thanks Toby, that's much appreciated.

      Regards,

      Niall

        M
        mpeterkau1-Visitor
        1-Visitor
        May 9, 2017

        Yep, any Updates ??

        W
        wauerbach1-Visitor
        1-Visitor
        May 9, 2017

        Same Problem: Would be great to have a solution quick. Need to do some work urgent!  🙂

        T
        Tmetcalf5-Regular Member
        5-Regular Member
        May 9, 2017

        Good day all -

        We are continuing to work the issue and I will supply updates as I have them.

        Sorry for the delay and I appreciate the patience.

        Best,

        Toby

        T
        Tmetcalf5-Regular Member
        5-Regular Member
        May 9, 2017

        Good day,

        Looks like this is fixed.

        Please let me know if any issues remain.

        Best,

        Toby

          N
          nmarriott8-GravelAuthor
          8-Gravel
          May 9, 2017

          Toby,

          I can certainly get back onto the manual activation server. Thank you:)

          However it is still not license checking automatically, is this still an issue?  Or is there a further step I need to take?

          Regards

          Niall

          T
          Tmetcalf5-Regular Member
          5-Regular Member
          May 9, 2017

          Good day all,

          I will provide updates here

           

          Re: I get no license from ptc server and can't start ptc creo elements - is the ptc server down??

          I will lock this discussion to stop duplicate conversations.

          Best,

          Toby

          R
          RXIAOC6-Contributor
          6-Contributor
          April 12, 2018

          Sorry guys, this morning I've try to connect but have the same issue as last year, Is the server down again or it's just me?

            K
            kurz_shorty1-Visitor
            1-Visitor
            April 12, 2018

            Got the same problem since a few hours!

             

            Hope it get fixed real quick, because i have a important project running. And just 2 weeks remaining for my degree dissertation in university.

             

            Any tricks to start working again?

            D
            DE_99437811-Visitor
            1-Visitor
            May 26, 2021

            HI,  I just started having this problem starting Friday  5/21/2021.    Same exact issue.  Is there a solution for this?

             

            Thanks.

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