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majoar4-Participant
4-Participant
Aug 18, 2023 4:25 AM UTC
Question

License issue with Creo Elements Express 8.0

Hello!

 

I have installed Creo Elements Express 8.0 and when I try to launch it, appears this message: 

Creo_Elements.jpg

I have an account in PTC.com but I don´t know where to set it.

 

Thank you very much.

Majoar

 

5 replies

Kotom-Eng16-Pearl
16-Pearl
Aug 18, 2023 5:18 AM UTC

During the installation with the InstallShield wizard, did you get this step:

"In the Activation window, enter your PTC.com account email address and password"

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majoar4-ParticipantAuthor
4-Participant
Aug 18, 2023 7:10 AM UTC

No, I didn´t get the Activation window.

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Kotom-Eng16-Pearl
16-Pearl
Aug 18, 2023 7:42 AM UTC

Maybe you should re-install Modeling Express to get this window.

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