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dhermosillo15-Moonstone
15-Moonstone
April 8, 2014
Solved

Creo View popping up 3D Connexion Properties Window?

  • April 8, 2014
  • 4 replies
  • 7371 views

Is Creo View constantly popping up the 3D Connexion Properties window for you?

 

I put in a ticket for this and PTC tech support is investigating.

 

Here is the discussion on the 3D Connexion forum:

http://www.3dconnexion.com/forum/viewtopic.php?f=25&t=4710

 

I'll post updates as information is available.

Best answer by dhermosillo

For anyone having this issue, 3D Connexion has provided some code that ignores Creo View's call to the properties window:

Hi all,


we have added a new field in the configuration file with 3DxWare 10.1.0. This should disable this behavior.


You can add this manually to yourapplication's configuration file in your %APPADATA% folder. Go to %APPDATA%\3Dconnexion\3DxWare\CFG and edit the file for your application (e.g. ProE.xml). Add the line below in the section <AppInfo>


<AppInfo>
…
<IgnoreSiSetUiMode>true</IgnoreSiSetUiMode>
…
</AppInfo>

Discussion link:

http://www.3dconnexion.com/forum/viewtopic.php?f=25&t=4710

4 replies

N
neomechanikos1-Visitor
1-Visitor
April 8, 2014

I tried it with creo view express and I don't have any problems. I also don't have any problems with Creo Parametric. I don't think I have Creo View installed, just express. What Creo build are you using and what driver version are you using?

D
dhermosillo15-MoonstoneAuthor
15-Moonstone
April 8, 2014

We're using Creo View 2.0 and 3.0 in Express and MCAD versions.

It happens in both whenever you right-click on a component and select Open in new view.

3D Connexion version 10.0.22

N
neomechanikos1-Visitor
1-Visitor
April 8, 2014

Right clicked and opened in new view and nothing pops up for me.

Creo View Express 2.0 M040 build 15

Device: SpacePilot

Driver Version: 6.16.1

D
dhermosillo15-MoonstoneAuthor
15-Moonstone
May 21, 2014

I got a response from PTC support:

"I have been asking around with colleagues on what you are seeing, and the answer I have received is unfortunately, the window popping up every time like it does is expected behavior and is working to specification. The issue was raised to the Director of R&D, and that was his answer."

N
neomechanikos1-Visitor
1-Visitor
May 22, 2014

I still find it odd that no pop-up happens on my installation...perhaps mine is broken the correct way? Or perhaps I'm running an older version of the driver before it became "expected [mis]behavior"

    D
    dhermosillo15-MoonstoneAuthor
    15-Moonstone
    May 21, 2014

    Here's the Idea I created:

    http://communities.ptc.com/ideas/4243

    D
    dhermosillo15-MoonstoneAuthorAnswer
    15-Moonstone
    May 23, 2014

    For anyone having this issue, 3D Connexion has provided some code that ignores Creo View's call to the properties window:

    Hi all,


    we have added a new field in the configuration file with 3DxWare 10.1.0. This should disable this behavior.


    You can add this manually to yourapplication's configuration file in your %APPADATA% folder. Go to %APPDATA%\3Dconnexion\3DxWare\CFG and edit the file for your application (e.g. ProE.xml). Add the line below in the section <AppInfo>


    <AppInfo>
    …
    <IgnoreSiSetUiMode>true</IgnoreSiSetUiMode>
    …
    </AppInfo>

    Discussion link:

    http://www.3dconnexion.com/forum/viewtopic.php?f=25&t=4710

      N
      neomechanikos1-Visitor
      1-Visitor
      May 23, 2014

      Good information, thanks Domingo. Good to know that 3DConnexion is on the ball.

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