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10-Marble
June 17, 2026
Question

EMRGENCY: "Markup object no longer exists" - Cannot save Annotation Set / PVZ

  • June 17, 2026
  • 1 reply
  • 10 views

I am currently working in Creo View 10.0.0.0 (standalone) and have an active session open with hours of unsaved work on a fairly large assembly in PVZ format (with sections, color coding, visibility states).

When trying to save the active view as an Annotation Set, I receive the following error:

Save Error: Markup object no longer exists

Symptoms:

  • The newly created Annotation Sets appear as black squares in the sidebar instead of regular thumbnails and are not loaded on double click.

  • In Windows file Explorer, the original .pvz does not update. Instead, temporary files like [filename].etb.~1~ are generated, indicating the save process aborts before the container is packed.

  • Using "Save As" for the .pvz to a new folder results in a file where the Annotation Sets are broken in the same way. The same happens when saving a copy as *.pvs.

Question: The session is still open and the visual state is intact in my RAM. Is there any known workaround to force-save this current state? How can I identify and isolate the specific broken markup preventing the save, or extract the annotation set data directly from the active session before closing the application?

1 reply

5-Regular Member
June 18, 2026

From the error message that looks like it came from a Windchill connected session. It could be that the session has lost authentication. Can you work with PTC tech support to raise an incident then we could look into it.