Grey borders on exported images (sometimes)

Hello,
am I the only one who gets grey borders every now and then when extracting 2D figures from Creo Illustrate to bitmap (300dpi)?

Best regards

Ramon

16-Pearl

I would suggest contacting the tech support team to log an case so we can investigate this properly.

Author

14-Alexandrite

OK.

Author

14-Alexandrite

Hello,

I wish everyone a healthy and successful 2024.

On the topic:

PTC support has forwarded the issue to their R&D department and they are working on a solution. I will get back to you when I receive feedback.

Best regards
Ramon

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