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3-Newcomer
May 15, 2026
Question

WebView2 Prerequisite Detection in Creo View Express 13.0

  • May 15, 2026
  • 0 replies
  • 7 views

Hello Team,

We are trying to install\upgrade Creo View Express 13.0 as offline installer.

As per the installation guide, if Microsoft WebView2 Runtime is already installed on the machine, the installer should detect it and proceed without downloading or modifying the existing installation. However, this is not happening.

We have, Microsoft Edge WebView2 Runtime version 148 is already installed on the machine. During Creo View Express 13.0 installation, the installer still attempts to download WebView2 Runtime version 146 from the internet.Since the environment does not have internet access, the installation cannot proceed.

We tested both x86 and x64 WebView2 Runtime installations.We also tested installation under system context and administrator context.Test Environment is Windows 11 Virtual machine.

Need help on,

Is the installer specifically checking for version 146 only, or should newer versions (such as 148) also satisfy the prerequisite?

Does the installer require a particular WebView2 channel, architecture, registry key, or installation mode?

Is there an offline installation method or installer switch to bypass the WebView2 download when a newer runtime is already present?