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dhermosillo15-Moonstone
15-Moonstone
April 8, 2014
Solved

Creo View popping up 3D Connexion Properties Window?

Is Creo View constantly popping up the 3D Connexion Properties window for you?

 

I put in a ticket for this and PTC tech support is investigating.

 

Here is the discussion on the 3D Connexion forum:

http://www.3dconnexion.com/forum/viewtopic.php?f=25&t=4710

 

I'll post updates as information is available.

dhermosilloAnswer
15-Moonstone
May 23, 2014

For anyone having this issue, 3D Connexion has provided some code that ignores Creo View's call to the properties window:

Hi all,


we have added a new field in the configuration file with 3DxWare 10.1.0. This should disable this behavior.


You can add this manually to yourapplication's configuration file in your %APPADATA% folder. Go to %APPDATA%\3Dconnexion\3DxWare\CFG and edit the file for your application (e.g. ProE.xml). Add the line below in the section <AppInfo>


<AppInfo>
…
<IgnoreSiSetUiMode>true</IgnoreSiSetUiMode>
…
</AppInfo>

Discussion link:

http://www.3dconnexion.com/forum/viewtopic.php?f=25&t=4710

View in thread

14 replies

neomechanikos1-Visitor
1-Visitor
April 8, 2014

I tried it with creo view express and I don't have any problems. I also don't have any problems with Creo Parametric. I don't think I have Creo View installed, just express. What Creo build are you using and what driver version are you using?

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dhermosillo15-MoonstoneAuthor
15-Moonstone
April 8, 2014

We're using Creo View 2.0 and 3.0 in Express and MCAD versions.

It happens in both whenever you right-click on a component and select Open in new view.

3D Connexion version 10.0.22

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neomechanikos1-Visitor
1-Visitor
April 8, 2014

Right clicked and opened in new view and nothing pops up for me.

Creo View Express 2.0 M040 build 15

Device: SpacePilot

Driver Version: 6.16.1

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dhermosillo15-MoonstoneAuthor
15-Moonstone
May 21, 2014

I got a response from PTC support:

"I have been asking around with colleagues on what you are seeing, and the answer I have received is unfortunately, the window popping up every time like it does is expected behavior and is working to specification. The issue was raised to the Director of R&D, and that was his answer."

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neomechanikos1-Visitor
1-Visitor
May 22, 2014

I still find it odd that no pop-up happens on my installation...perhaps mine is broken the correct way? Or perhaps I'm running an older version of the driver before it became "expected [mis]behavior"

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    dhermosillo15-MoonstoneAuthor
    15-Moonstone
    May 21, 2014

    Here's the Idea I created:

    http://communities.ptc.com/ideas/4243

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    dhermosillo15-MoonstoneAuthorAnswer
    15-Moonstone
    May 23, 2014

    For anyone having this issue, 3D Connexion has provided some code that ignores Creo View's call to the properties window:

    Hi all,


    we have added a new field in the configuration file with 3DxWare 10.1.0. This should disable this behavior.


    You can add this manually to yourapplication's configuration file in your %APPADATA% folder. Go to %APPDATA%\3Dconnexion\3DxWare\CFG and edit the file for your application (e.g. ProE.xml). Add the line below in the section <AppInfo>


    <AppInfo>
    …
    <IgnoreSiSetUiMode>true</IgnoreSiSetUiMode>
    …
    </AppInfo>

    Discussion link:

    http://www.3dconnexion.com/forum/viewtopic.php?f=25&t=4710

    Translate
      neomechanikos1-Visitor
      1-Visitor
      May 23, 2014

      Good information, thanks Domingo. Good to know that 3DConnexion is on the ball.

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