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Ramon_Bohne
14-Alexandrite
Oct 31, 2023 7:45 AM UTC
Question

Grey borders on exported images (sometimes)

Hello,
am I the only one who gets grey borders every now and then when extracting 2D figures from Creo Illustrate to bitmap (300dpi)?

 

Best regards

Ramon

 

3 replies

agarland
16-Pearl
Oct 31, 2023 11:38 AM UTC

I would suggest contacting the tech support team to log an case so we can investigate this properly.

 

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Ramon_Bohne
14-Alexandrite
Oct 31, 2023 12:19 PM UTC

OK.

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Ramon_Bohne
14-Alexandrite
Jan 2, 2024 12:21 PM UTC

Hello,

 

I wish everyone a healthy and successful 2024.

 

On the topic:

PTC support has forwarded the issue to their R&D department and they are working on a solution. I will get back to you when I receive feedback.

 

Best regards
Ramon

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