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TG_1062275610-Marble
10-Marble
Sep 11, 2024 1:45 PM UTC
Question

Where's my Decal?

Tried placing Decals on models...they must be invisible?  Went thru the prompts, searched in the HELP section, did the Mapping Shape and wore my tin-foil hat for a bit...???!!!

 

It's on a flat surface and the model is brought in as a STEP file?

 

Screenshots show the application of the decal...invisible.

Catalina_0-1726127069945.png

Catalina_1-1726127089430.png

 

2 replies

Catalina
CatalinaCommunity Manager
Community Moderator
Sep 16, 2024 8:54 AM UTC

Hi @TG_10622756,

Thank you for your question!

Your post appears well documented but has not yet received any response. I am replying to raise awareness. Hopefully, another community member will be able to help.

Also, feel free to add any additional information you think might be relevant.

 

Thanks for using the Community!

 

Best regards,

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Catalina | PTC Community Moderator
    agarland
    agarland16-Pearl
    16-Pearl
    Oct 1, 2024 11:39 AM UTC

    Without seeing the data it is very hard to say what is causing this.

    I would recommend logging  case with tech support so it can be properly investigated.

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