PTC Community Announcements

It has come to our attention that some users with subscribed threads received notification emails for a fix that was made yesterday.  We sincerely apologize for the inconvenience of additional emails yesterday for this necessary fix.

With the hopes of bringing exciting new features, a cleaner design, and a more intuitive community navigation, we migrated the PTC Community to a new platform, Lithium, on June 30th. The team was excited to bring you the benefits of this new investment after years of small, incremental improvements.   However, we recognize that the migration had several gaps that created challenges for our community members. The customer communication, training, and support after the migration did not meet the  standards we have at PTC. For that, we apologize.  We are re-doubling our efforts to solve the gaps and deliver a best-in-class community.   We are listening to your feedback and are actively working on improving the community site. New team members were brought in from other departments to lend their expertise during this post-migration period and to provide quick support for urgent issues.   We chose Lithium as our new community platform because the security, technolog

Content in the PTC Community will be unavailable during the maintenance window scheduled for 12:00 AM Pacific Time until 4:00 AM Pacific Time (3:00 AM Eastern Time until 7:00 AM Eastern Time) on Friday, August 4th.    During this time, all site-wide users will be impacted. Content will appear as "missing" as the site is re-indexed during this maintenance window. Please prepare accordingly.    This downtime is known. No issues reports are needed during this maintenance window.    Thank you, Linda