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Community Manager
November 2, 2023
Question

New Community Email Address

  • November 2, 2023
  • 0 replies
  • 3413 views

Hi, PTC Community!

Currently, all PTC Community notifications come from mailer@us.khoros-mail.com.

 

Starting on Monday November 13th 2023, all PTC Community notifications will come from community-mailer@ptc.com.

Do you want to know more about subscriptions? Please visit this page.

To update your subscriptions (email preferences, set up a daily or weekly digest, etc.), you can do that here.

 

Update November 15, 2023:

We are experiencing a technical issue with the new email address that may be preventing delivery of notification emails to a small number of users. We are currently working to address this issue.

 

Update December 7, 2023:

The issue has been resolved.