Skip to main content
Community Manager
May 5, 2022
Question

New PTC Community Homepage Now Available!

  • May 5, 2022
  • 1 reply
  • 5091 views

The PTC Community Team is excited to announce the launch of our new community homepage this week!  In addition to a complete brand alignment uplift, the PTC Community Team has been working with UX designers to improve readability and better meet accessibility recommendations.  The updates are shared below.

beforeafter.jpg

 

The PTC Community is primarily an online support community.  Most visitors come to the community looking for help with their existing PTC products and services.

 

In an effort to help new (or soon to be) community members know our community purpose, we've updated our tagline to  "Ask and learn from PTC and Industry Experts."  New members can easily search the community directly from the homepage and find their favorite content via the navigation menu. Our most popular content can also be accessed via the quick link tabs.

 

Navigation_Access.jpg

 

In order to engage on the community, registered members must be logged in.  (Hint:  You know you are logged in if your avatar is showing.  You should never have 224 unread messages.  This happens when your community manager is secondary admin on working groups! 🙂 Be sure to always check your private messages in case a community moderator or manager is trying to reach you!)

 

avatar.jpg

 

Members with standard (or regular) permissions will see their community stats. Members with elevated permissions will have a dashboard to access additional community functionality.

 

Below is a sample of a "regular" member who happens to have a PTC rank icon next to their username.

 

 

regularmemberscreen.jpg

 

In the footer of our new community landing page, you will find access to other PTC areas of interest and related communities. 

 

footer.jpg

 

Enjoy exploring the new community homepage.

before_after.jpg

1 reply

DomenicLaritz
16-Pearl
May 9, 2022

All in all, I like the new design quite a bit.
However, I would have one criticism: The Vote button for ideas no longer makes it easy to see whether you have already voted for an idea or not - in my opinion, the button is a bit too dark by default.

Jaime_LeeCommunity ManagerAuthor
Community Manager
May 9, 2022

Thank you @DomenicLaritzfor the feedback !  We have had other community members mention this as well.  @AndrewK is taking notes on all these suggestion for future iterations and updates.