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Community Manager
April 17, 2018
Question

Prior Jive Community Images and Attachments and NEW Document Viewer Community Functionality!

  • April 17, 2018
  • 0 replies
  • 2106 views

Hi, Everyone,

 

I am happy to announce that Lithium just put in a fix for us to restore images and attachments of some threads that did not carry over previously from our former Jive Community migration.  These might have been mostly "Pre-Jive Community"or the "PTC User Exploder" content.  

 

The one thing to remember though is that if you choose to use the "viewer" functionality on an image (where you click on the file link) 

imageattachment.jpg

 

 

 

documentpreviewer.jpg

 

the old "cached" image may display.  Please feel free to download the image and it should render the correct one for the post.  It may take a couple weeks for the previous "cached" image to change within the document viewer functionality.  Feel free to utilize the "Notify Moderator" on threads where the "Document Viewer" preview and the image "downloaded" to view do not make sense with the discussion and appear to still be the incorrect image.  Thank You!