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Dale_Rosema
23-Emerald III
Dale_Rosema23-Emerald III
23-Emerald III
August 13, 2020
Question

Accepted Solution vs No Solution Available

  • August 13, 2020
  • 2 replies
  • 1375 views

When getting an answer to a question that something cannot be done, can we have a "solution" be No Solution Available or some such designation (red X or a circle with a line through is instead of a green check mark) vs (1) Accepted Solution to a question that has been answered but not with a fix or work around.

2 replies

Dale_Rosema
23-Emerald III
Dale_Rosema23-Emerald IIIAuthor
23-Emerald III
August 13, 2020

I wasn't sure if there was a place for product suggestion for the community and I didn't want to place this in the Creo suggestions. (Feel free to move if not in the correct location.)

S
23-Emerald III
StephenW23-Emerald III
23-Emerald III
August 13, 2020

I think you put it in the right place.

I'm not sure a "no solution" option is right. There are a lot of problems that don't have a solution today that are solved either later by another user or solved by a new creo release.

I have seen the "accepted solution " set to a post that says there is not a solution so I see your point. It's kind of misleading when something says solved and the solution is that there is no solution.

Dale_Rosema
23-Emerald III
Dale_Rosema23-Emerald IIIAuthor
23-Emerald III
August 13, 2020

I supposed that as they update the software and add some of the suggestions, it would be to hard to go through PTCommunity and update the "No Solution at the Current Time", add a comment and mark it as fixed in release.......

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