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D
23-Emerald III
Dale_Rosema23-Emerald III
23-Emerald III
June 18, 2024
Question

Asking to select "Location"

  • June 18, 2024
  • 1 reply
  • 1261 views

I started a new post in the PTC Community Feedback, but when I went to submit, it asked me to select a location. I expanded the PTC Community Information Center and there was able to pick PTC Community Feedback. Not sure why since I started there in the first place.

 

 

Dale_Rosema_0-1718725612895.png

 

1 reply

A
AndrewKCommunity Manager
Community Manager
June 18, 2024

Hi Dale,

 

If you are on a board and click the "Start a topic" button, that board should already be selected. In fact, you shouldn't even see a "Select Location" option. You should only be required to select a location if you are somewhere else on the community and use the "Start a topic" button in the header. You may have been one level up on the category page.

D
23-Emerald III
Dale_Rosema23-Emerald IIIAuthor
23-Emerald III
June 18, 2024

Are there any time barriers since the last login that would do this also?

A
AndrewKCommunity Manager
Community Manager
June 18, 2024

No I don't think so. It could be you were on a different page while still seemingly being on the Feedback board. For example, if you were on the feedback board and did a search on that board and then posted from the search page it would not realize where you came from and force you to choose a board. 

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