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12-Amethyst
December 12, 2023
Question

Auto login

  • December 12, 2023
  • 1 reply
  • 892 views

Hi,

This is an old account from 2018 and an old company (with limited subscriptions).  I just have installed CREO last month and while doing so I created a new account within this, the PTC Community and it worked fine.  I inavertantly opened this old account, and I can't find a way to get to my new account.  It seems to auto login to this account no matter what I do (close browser, restart, etc).  

 

How can I get the login to allow me to choose a different account, or switch to my other account.  You'll have to respond to my new email as the old one no longer works.

Henry.Ballard@novumterra.biz

1 reply

23-Emerald III
December 12, 2023

perhaps @AndrewK  or @Jaime_Lee  or @olivierlp can help with this?

Community Manager
December 12, 2023

I am reaching out to Henry via the community mailbox.  We'll figure it out.  Thank you @StephenW  for tagging the CM Team!

 

Thanks!

 

Jaime Lee