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16-Pearl
July 6, 2017
Solved

Browser Certification Error

  • July 6, 2017
  • 1 reply
  • 3110 views

After the Lithium transformation, Every day at first time opening ptccommunity, I am getting the Certification failure error from the Browser. I was tried with Firefox and Chrome. The web page blocked by both browser and then I have to manually get the certificate from the site then reopening the page. Please fix the issue.

Best answer by Werner_E

As an alternative you could fix it by changing the old bookmark/link (-> ptcusercommunity.com) you re obviously using to the domain usedn now by the forum -> community.ptc.com

The old domain is not included in the new certificate (it should, though) and thats the reason you get the warning.

But if you create an exception and allow the old domain, you should not get the warning a second time!?

 

1 reply

Werner_E25-Diamond IAnswer
25-Diamond I
July 6, 2017

As an alternative you could fix it by changing the old bookmark/link (-> ptcusercommunity.com) you re obviously using to the domain usedn now by the forum -> community.ptc.com

The old domain is not included in the new certificate (it should, though) and thats the reason you get the warning.

But if you create an exception and allow the old domain, you should not get the warning a second time!?