I tried updating the following document with some additional information: Creo/ProE Drawing Repeat Region/BOM Syntax...This ... - PTC Community Although I could edit it the website wouldn't let me save it and got the following error: "Message cannot exceed 20,000 characters." Yet, when I copied and pasted the contents into Word and count the characters I get 3725 characters (including spaces) When I look at the "source code" in HTML I get 80,287 characters (including spaces) Based on this I am thinking that it is rejecting my edits due to HTML being ridiculously verbose. Is this intended? Can the limit be increased? Can you have it count text only instead of HTML code? Anything else that can be done? It is noteworthy that I only added a few lines and it was otherwise as the post existed prior to me touching it today.

L

LawrenceS

18-Opal

Solved

Can't post due to Error: "Message cannot exceed 20,000 characters."...but I only entered 3725 chars

Forum|Forum|2 years ago
April 18, 2023
1 reply
2654 views

I tried updating the following document with some additional information:

Creo/ProE Drawing Repeat Region/BOM Syntax...This ... - PTC Community

Although I could edit it the website wouldn't let me save it and got the following error:

"Message cannot exceed 20,000 characters."

Yet, when I copied and pasted the contents into Word and count the characters I get

3725 characters (including spaces)

When I look at the "source code" in HTML I get

80,287 characters (including spaces)

Based on this I am thinking that it is rejecting my edits due to HTML being ridiculously verbose. Is this intended? Can the limit be increased? Can you have it count text only instead of HTML code? Anything else that can be done?

It is noteworthy that I only added a few lines and it was otherwise as the post existed prior to me touching it today.

Adding Messages

Best answer by AndrewK

Hi @LawrenceS, unfortunately you are correct, and HTML is counted towards the limit. We may be able to have this limit increased, but it isn't an issue that comes up often, so we haven't pursued that before. I will bring it up with the community team. In the meantime, there is a way to circumvent this limit. I'll message you with the details.

A

AndrewK

Answer

Community Manager

Hi @LawrenceS, unfortunately you are correct, and HTML is counted towards the limit. We may be able to have this limit increased, but it isn't an issue that comes up often, so we haven't pursued that before. I will bring it up with the community team. In the meantime, there is a way to circumvent this limit. I'll message you with the details.