Cannot display preview of attached picture - error message is displayed.

Forum|Forum|6 years ago
February 1, 2020
4 replies
6589 views

@Jaime_Lee ,

I am reporting problem mentioned in Subject.

Go to https://community.ptc.com/t5/Detailing-MBD-MBE/Column-Model-Rep/m-p/646644 discussion and click -1-2.PNG link (https://community.ptc.com/t5/Detailing-MBD-MBE/Column-Model-Rep/m-p/646644/thread-id/28579?attachment-id=74355 )

You will see following error message:

You have to download the picture to see it.

I can reproduce the problem in current Chrome and Firefox.

Best regards

Martin Hanak

Display

Best answer by Leigh

Hi All & @slangley

While I too encountered the same issues in loading the .png's, the provider was unable to recreate the issue. I just went back to verify on the examples we provided, and the .png's are now loading correctly.........

Can you please let me know if you continue to encounter this error?

Thank you!

Leigh

S

StephenW

23-Emerald III

Yes, I thought it was just me. I am seeing this problem also. Thanks for reporting this.

P

PTCModerator

1-Visitor

Hi everyone,

I can reproduce this too both in the linked posts and with a test post. We will surface this up to the forums software provider as it appears to be a bug.

L

Leigh

5-Regular Member

Hi All,

Please be advised that I have submitted a case with our platform provider and will advise on status.

Regards

Leigh

L

Leigh

Answer

5-Regular Member

Hi All & @slangley

While I too encountered the same issues in loading the .png's, the provider was unable to recreate the issue. I just went back to verify on the examples we provided, and the .png's are now loading correctly.........

Can you please let me know if you continue to encounter this error?

Thank you!

Leigh