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23-Emerald III
May 12, 2022
Question

Email Header

  • May 12, 2022
  • 1 reply
  • 1107 views

Is it possible to add additional information to the email headers?

Currently, all email from addresses come through as: PTC Community <mailer@us.khoros-mail.com>

What I would like to see is something like this: PTC Community-Creo <mailer@us.khoros-mail.com> or PTC Community-Windchill <mailer@us.khoros-mail.com> or PTC Community-MathCad <mailer@us.khoros-mail.com>

 

This would help organize the emails and allow us to open only those which pertain to subjects that we have knowledge of.

1 reply

23-Emerald IV
May 12, 2022

It used to work this way until we switched platforms.  I get around this now by looking at the URL in the subject.

 

TomU_1-1652364282199.png

 

TomU_0-1652364229238.png

 

olivierlp
Community Manager
May 12, 2022

Good idea, We'll look into adding info in the email so that Outlook-type rules has more info to detect.  

Olivier