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Dale_Rosema
23-Emerald III
Dale_Rosema23-Emerald III
23-Emerald III
December 7, 2022
Question

Forum - New Post (Unread) - At least not on the first 4 pages

  • December 7, 2022
  • 1 reply
  • 4080 views

I have had this before, but today I look at the main Creo Parametric Community page & see that I have 4 unread post:

 

https://community.ptc.com/t5/Creo-Parametric/ct-p/creoparametric

 

Dale_Rosema_0-1670427525678.png

 

But when I check the sub-page, the posts on not in the top (4) pages. Here is a sample of the first page:

 

Dale_Rosema_1-1670427594156.png

 

Why wouldn't an unread post bubble up to the top of the list? At least until it is read.

1 reply

A
AndrewKCommunity Manager
Community Manager
December 8, 2022

@Dale_Rosema Most users probably have thousands of unread posts since we have posts going back many years. There is an option to "Mark all as Read", but most newer members would not be aware of that, so having unread posts bubble up to the top wouldn't be very effective in most cases.

 

We did recently add a link to the unread post page to the category page. Re: Community Member Profile Updates - PTC Community

Dale_Rosema
23-Emerald III
Dale_Rosema23-Emerald IIIAuthor
23-Emerald III
December 8, 2022

So I go through the "Unread Discussions";

 

Dale_Rosema_0-1670506359756.png

 

Yet the "4" is still there. Is there a limit on how far back it looks for unread discussions?

A
AndrewKCommunity Manager
Community Manager
December 8, 2022

Try selecting "posts" and see if that works. I think "Discussions" is only going to show new topics you haven't seen before and the 4 new are probably replies to topics you've already seen.

AndrewK_0-1670507058390.png

 

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