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STEVEG21-Topaz I
21-Topaz I
Feb 19, 2020 9:02 PM UTC
Solved

No more email from forum

Is everyone else still getting their emails from this site?  The last one I got was January 27.

TomU
TomUAnswer
23-Emerald IV
Feb 19, 2020 9:30 PM UTC

Yes, email is working fine for me.  The address the mail comes from changed around that time.  Make sure you're not blocking mail from mailer@us.khoros-mail.com

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9 replies

Dale_Rosema
Dale_Rosema23-Emerald IV
23-Emerald IV
Feb 19, 2020 9:25 PM UTC

I got an email notifying me about this post. Is that what you are talking about?

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Dale_Rosema
Dale_Rosema23-Emerald IV
23-Emerald IV
Feb 19, 2020 9:32 PM UTC

Sent you a private message to see if that is getting stopped.

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STEVEG21-Topaz IAuthor
21-Topaz I
Feb 24, 2020 1:24 PM UTC

Never got an email.

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StephenW
StephenW23-Emerald III
23-Emerald III
Feb 19, 2020 9:29 PM UTC

My email notifications are still working fine. A few months ago, I stopped receiving them but that was due to a new company spam filter.

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TomU
TomU23-Emerald IVAnswer
23-Emerald IV
Feb 19, 2020 9:30 PM UTC

Yes, email is working fine for me.  The address the mail comes from changed around that time.  Make sure you're not blocking mail from mailer@us.khoros-mail.com

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STEVEG21-Topaz IAuthor
21-Topaz I
Feb 24, 2020 1:25 PM UTC

Hi Tom,

I didn't know that email changed.  I will contact my IT department.  Thank you for that info.

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STEVEG21-Topaz IAuthor
21-Topaz I
Feb 25, 2020 12:19 PM UTC

Thank you Tom.  That new address wasn't being let through our filter.  They included that in the acceptable list and now I am getting emails again.

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StephenW
StephenW23-Emerald III
23-Emerald III
Feb 25, 2020 12:36 PM UTC

Just curious how other companies deal with spam.

We use a program that stops "suspected" spam in a filter but it sends a digest of blocked content so I can see what got blocked. The other day, my wife's  email address (college .edu employer) suddenly started getting blocked. But within a couple of days, I got a report listing blocked emails and I was able to "permit" her email address, which I is a whitelist of addresses. I just figured out I can log in and look at the lists along with all the other stuff that gets blocked (all the really bad stuff that they don't even allow in, obvious malware as determined by some algorithim).

 

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