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21-Topaz I
February 19, 2020
Solved

No more email from forum

  • February 19, 2020
  • 4 replies
  • 7142 views

Is everyone else still getting their emails from this site?  The last one I got was January 27.

Best answer by TomU

Yes, email is working fine for me.  The address the mail comes from changed around that time.  Make sure you're not blocking mail from mailer@us.khoros-mail.com

4 replies

Dale_Rosema
23-Emerald III
23-Emerald III
February 19, 2020

I got an email notifying me about this post. Is that what you are talking about?

Dale_Rosema
23-Emerald III
23-Emerald III
February 19, 2020

Sent you a private message to see if that is getting stopped.

STEVEG21-Topaz IAuthor
21-Topaz I
February 24, 2020

Never got an email.

23-Emerald III
February 19, 2020

My email notifications are still working fine. A few months ago, I stopped receiving them but that was due to a new company spam filter.

TomU23-Emerald IVAnswer
23-Emerald IV
February 19, 2020

Yes, email is working fine for me.  The address the mail comes from changed around that time.  Make sure you're not blocking mail from mailer@us.khoros-mail.com

STEVEG21-Topaz IAuthor
21-Topaz I
February 24, 2020

Hi Tom,

I didn't know that email changed.  I will contact my IT department.  Thank you for that info.

STEVEG21-Topaz IAuthor
21-Topaz I
February 25, 2020

Thank you Tom.  That new address wasn't being let through our filter.  They included that in the acceptable list and now I am getting emails again.

23-Emerald III
February 25, 2020

Just curious how other companies deal with spam.

We use a program that stops "suspected" spam in a filter but it sends a digest of blocked content so I can see what got blocked. The other day, my wife's  email address (college .edu employer) suddenly started getting blocked. But within a couple of days, I got a report listing blocked emails and I was able to "permit" her email address, which I is a whitelist of addresses. I just figured out I can log in and look at the lists along with all the other stuff that gets blocked (all the really bad stuff that they don't even allow in, obvious malware as determined by some algorithim).