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23-Emerald III
February 4, 2019
Question

Notification BEFORE an outage

With Jaime's Community announcement that the PTC community was down from Friday evening until Saturday evening, why was there no advance notification of the upcoming outage? I do realize that Saturday is the least busy day for the Community, but some notice would have been nice in advance.

1 reply

Jaime_Lee
Community Manager
February 6, 2019

@BenLoosli 

 

Thank you for your feedback.  We apologize for the inconvenience. 

 

 

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