PTC community site and e-support are very slow

Forum|Forum|4 years ago
September 10, 2021
2 replies
4213 views

The community and KB web pages have been loading very slowly for a few days now.

Verification performed with 3 different browsers:
- Firefox (with ADB disabled)
- Chrome (as above)
- Microsoft Edge

Edge doesn't have any extension installed and, while loading pages much faster than the other two browsers, in my opinion it's still slow, with the usual wheel that keeps spinning even if the page is loaded.

olivierlp

Community Manager

Hi @Marco_Tosin

Thanks for the note. The team does not experience this problem for the moment. I tried several browsers, including Safari on an Iphone & Ipad. All seem normal. We'll keep monitoring the situation and see if others have a similar experience as yours.

Olivier

L

LawrenceS

18-Opal

@Marco_Tosin, Can you verify that you still have this issue? I have been experiencing this issue for years and am annoyed enough today to look into it. I don't know of any website that is slow as PTC community and PTC Support.