PTC Community User friendliness

I have recently returned to the MathCad Community after about 12 months absence. Whilst i might not be the most tech savvy user, the new system is completely non-intuitive. I thought I had posted a question, which on past experience would have been answered in a day or 2, but I cannot even find any record of my post let alone any answers in searches? What was once a brilliant community with fantastic respondents is now useless to me. Sorry but the "upgrades" are a serious backward step.

Ross