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ThoRig14-Alexandrite
14-Alexandrite
May 22, 2020
Question

PTC eSupport Page Shows Posts

  • May 22, 2020
  • 1 reply
  • 1195 views

Community,

 

I went to the eSupport page yesterday, and I noticed my posts from the Community were listed.  Is this a default where only I see my posts on the eSupport page?

    1 reply

    J
    Jaime_LeeCommunity Manager
    Community Manager
    July 2, 2020

    Hi, sorry for the delayed response!  Right now for your convenience the eSupport site is designed to pull in both eSupport case and PTC Community thread information under your eSupport profile.  If you would like to see this behavior changed, I would submit an idea to the eSupport Idea Exchange:

     

     

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