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StephenW
23-Emerald III
Aug 22, 2018 5:11 PM UTC
Solved

Reply by email

I don't see the "reply" link on the notification email?

Maybe I'm jumping the gun, this notification was about 12 minutes after the annoucement.

 

replytolink.jpg

    StephenW
    StephenWAnswer
    23-Emerald III
    Aug 22, 2018 5:57 PM UTC

    It showed up on the next announcement along with the KUDOS link.

    I believe the Kudos link will be handy until the email formatting is improved.

     

    replytolink2.jpg

    34 replies

    TomU
    23-Emerald IV
    Aug 22, 2018 5:22 PM UTC

    I don't either...

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    21-Topaz II
    Aug 22, 2018 5:26 PM UTC

    Me neither.

     

    And I guess the idea that being able to see the entire post (with images, quote formatting, etc.) was important to reply by email functioning well didn't matter.

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    StephenW
    StephenW23-Emerald IIIAuthorAnswer
    23-Emerald III
    Aug 22, 2018 5:57 PM UTC

    It showed up on the next announcement along with the KUDOS link.

    I believe the Kudos link will be handy until the email formatting is improved.

     

    replytolink2.jpg

    Translate
    21-Topaz II
    Aug 22, 2018 7:26 PM UTC

    Not for me, I've still got nothin'. I'm not sure why you got a "reply"link on that notice, replies are turned off on that post (and all topics on that board).

     

    Here's the notification I got for your post:

     

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    Emeritus
    Aug 23, 2018 3:33 AM UTC

    Hi everyone,

     

    Thank you for this information. We are looking into the issue of reply by email links not appearing in email for content posted anywhere in the community.

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    StephenW
    StephenW23-Emerald IIIAuthor
    23-Emerald III
    Aug 23, 2018 3:06 PM UTC

    This post https://community.ptc.com/t5/Detailing-MBD-MBE/auxillary-view/m-p/567727/highlight/true#M26766 was my first reply via email...it worked as expected.

    I've also kudo'd via the link in the email too. That will surely generate more kudo's from me... and quit calling me shirley Smiley Happy

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    Emeritus
    Aug 23, 2018 3:30 PM UTC

    Hi everyone,

     

    Thanks for the updates. Please let us know if you continue to encounter issues.

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    21-Topaz II
    Aug 23, 2018 3:44 PM UTC

    I still have no reply or kudo links in my notifications.

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