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1-Visitor
Dec 11, 2018 9:20 AM UTC
Question

Still Slooooow

At least to login (OK after that)

Took at least two minutes to login - shouldn't really take two seconds Smiley Sad

PS Also got:

"Correct the highlighted errors and try again.

There was an error while attempting to post your message. Try again in a few minutes." when trying to post. No errors shown

2 replies

dsoames1-VisitorAuthor
1-Visitor
Dec 11, 2018 1:17 PM UTC

Interestingly 2mins 9 seconds (which I have seen reported somewhere else)

Logon is to support.ptc.com using Chrome

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Werner_E
25-Diamond I
Dec 12, 2018 5:07 PM UTC

@dsoames wrote:

Interestingly 2mins 9 seconds (which I have seen reported somewhere else)

Logon is to support.ptc.com using Chrome


Same here - independent from Browser or OS

The problem persists for about two weeks now, is on the side of PTC (not Lithium) and could not be fixed so far.

A disappointing sign of incompetence or ignorance.

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