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13-Aquamarine
Jun 14, 2018 8:15 PM UTC
Solved

Subscribe to a Board

I thought I was subscribed to the Creo Elements/Direct (Modeling_ Drafting) Board but I noticed today that there were new topics that I did not receive notifications (emails) about. I went to my subscriptions page and found that my subscription was there but when I searched my inbox and junk box I did not find notifications of these new topics. Next I deleted the subscription and then tried to resubscribe but when I go to the board there is no Subscribe option for me in the menu. On other boards I see it but not on the Creo Elements/Direct Board. Are subscriptions turned off for this board? 

    Emeritus
    Jun 29, 2018 2:58 PM UTC

    @TomU and @DanAdler can you try again now?

     

    Thanks, 

    PTCModerator

    9 replies

    StephenW
    23-Emerald III
    Jun 14, 2018 8:28 PM UTC

    I looked at the Elements Direct board (specifically https://community.ptc.com/t5/Creo-Elements-Direct-Modeling/bd-p/creo_elementsdirect), I am not currently subscribed to it.

    I do not have the ability to subscribe to it either. I do have the ability to subscribe to other boards, just not this one.

    @Jaime_Lee will have to help out on this on

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    21-Topaz II
    Jun 14, 2018 8:51 PM UTC

    Same as Stephen here.

     

    @Jaime_Lee - is there an issue with how this board is set up?

     
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    Jaime_Lee
    Community Manager
    Jun 14, 2018 9:00 PM UTC

    Hi, I am investigating the subscribe issue.  By all accounts, the board looks like it is set up properly.  Thank you for bringing to our attention.

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