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LucMeekes23-Emerald IV
23-Emerald IV
December 7, 2017
Solved

The contents of the attachment doesn't match its file type.

  • December 7, 2017
  • 2 replies
  • 5695 views

Just to re-iterate, because it is getting VERY annoying.

Can you (PTC/Lithium) please solve this bug where the forum will not accept valid Mathcad and/or Prime files as attachments.

For further information, see here: https://community.ptc.com/t5/PTC-Mathcad-Questions/Survey-direct-Mathcad-files-attachments/m-p/476730#M172277.

 

Luc

      Best answer by LucMeekes

      Apparently it did get (at least some of) the attention it deserved. The problem is gone for now.

       

      Luc

      2 replies

      S
      23-Emerald III
      StephenW23-Emerald III
      23-Emerald III
      December 7, 2017

      I was just curious so I went and found mathcad files (in the mathcad forum)

       

      **edit**it worked on the one mathcad11.mcd but the 2 prime files refused to attach.

      I certainly understand the frustration!!

      L
      LucMeekes23-Emerald IVAuthor
      23-Emerald IV
      December 7, 2017

      Apparently you never had true Mathcad installed on the machine that you're using...

      S
      23-Emerald III
      StephenW23-Emerald III
      23-Emerald III
      December 7, 2017

      Correct

      P
      PTCModerator1-Visitor
      1-Visitor
      December 7, 2017

      Hi LucMeekes,

       

      Thank you for alerting us to this issue. We are investigating the issue based on what you have reported here and in the linked post. We will provide an update as soon as one if available.

       

      Thank you,

      PTCModerator

        L
        LucMeekes23-Emerald IVAuthor
        23-Emerald IV
        January 8, 2018

        I don't see the reason for a 'Creo sneak preview' anouncement on the forum part for Mathcad. I think I have better use for it, especially since this bug is still not fixed.

        Please change that text to something like the following:

        "If you experience problems when attaching a Mathcad sheet file ( .mcd, .xmcd or .mcdx) to the message then zip it first.
        To get the .zip file, use Windows Explorer, select the sheet file, right-mouse click and select "Send to" then "Compressed (zipped) folder".
        This results in a .zip file containing the worksheet that you can attach."

         

        Thanks,

        Luc

          J
          Jaime_LeeCommunity Manager
          Community Manager
          April 6, 2018
          @LucMeekes wrote:

          I don't see the reason for a 'Creo sneak preview' anouncement on the forum part for Mathcad. I think I have better use for it, especially since this bug is still not fixed.

          Please change that text to something like the following:

          "If you experience problems when attaching a Mathcad sheet file ( .mcd, .xmcd or .mcdx) to the message then zip it first.
          To get the .zip file, use Windows Explorer, select the sheet file, right-mouse click and select "Send to" then "Compressed (zipped) folder".
          This results in a .zip file containing the worksheet that you can attach."

           

          Thanks,

          Luc

          DONE! 🙂  I apologize for the delay.

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