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16-Pearl
April 18, 2026
Question

Topics marked as read

  • April 18, 2026
  • 2 replies
  • 21 views

Hi,

Previously, in  Khoros Platform topics that had already been read were marked as read, is some similar action planned in Gainsight Platform?

I am not sure, could be, unread messages were in bold and read ones were not...

Thank you

2 replies

25-Diamond I
April 18, 2026

I second that wish/suggestion!

There was also the option to display a list jut of the unread topics which was quite valuable.

AndrewK
Community Manager
April 20, 2026

Thanks for the feedback! A couple of things to note.

 

First, in your General Settings https://community.ptc.com/settings/general make sure “Display numbers of new community activities” is turned on. This will allow you to see new replies on a topic.

 

Second, you can tell if a topic is unread by the color of the title, but it is a very subtle difference. We are planning to change that to make it more pronounced.

 

Unfortunately, there currently isn’t a way to filter only unread topics, but it is something we can look into providing. In the meantime, there are some options at the top of the community menu that might be helpful although they are community wide.