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ptc-35580841-Visitor
1-Visitor
January 14, 2015
Question

404 error for software downloads

  • January 14, 2015
  • 9 replies
  • 5117 views

Trying to access the download and installation instructions for creo 3.0 and I'm getting a 404 error message.

Thanks for any help

      9 replies

      P
      ptc-63175341-Visitor
      1-Visitor
      January 14, 2015

      Same problem here. When I try to follow the 2.0 pdf to get to the download page and then was gonna select the 3.0 to download, I get the error that I do not have "Customer Service Access". But the pdf is still needed to get the license key.

      P
      ptc-52463571-Visitor
      1-Visitor
      January 14, 2015

      I have the same problem. I need the student license key/product code for Creo 3.0, which is in this pdf.

      P
      ptc-68427151-Visitor
      1-Visitor
      January 14, 2015

      I need this key as well

      P
      ptc-68422341-Visitor
      1-Visitor
      January 14, 2015

      I have the same problem.

      P
      ptc-68427731-Visitor
      1-Visitor
      January 14, 2015

      As do I

      S
      smark1-Visitor
      1-Visitor
      January 14, 2015

      Ditto

      P
      ptc-68431441-Visitor
      1-Visitor
      January 14, 2015

      Having the same issue

      P
      ptc-68447221-Visitor
      1-Visitor
      January 15, 2015

      I have the same issue as well.

      S
      StacieKaufman5-Regular Member
      5-Regular Member
      January 15, 2015

      Hi everyone-

      The link has now been fixed! If you re-register, you will be taken to the Thank You page where the PDF link has been corrected.

      We're very sorry for the inconvenience,

      Stacie

      P
      ptc-68447221-Visitor
      1-Visitor
      January 15, 2015

      Stacie,

      I followed the new link and found the student key within. I put it in and got the "success" message. The program now opens and immediately a warning message comes up:

      "License request failed for feature. Invalid feature name: [FEATURE_NAME]

      Is this related to the key? Since the key wasn't initially working, I installed the program first and input the key afterwords. I am having the same issue on my laptop. Do I need to unistall/reinstall and start over?

      Thanks,

      Evan

      S
      StacieKaufman5-Regular Member
      5-Regular Member
      January 19, 2015

      Hi there-

      Please see here:

      http://communities.ptc.com/message/262529#262529

      Let me know if that helps!

      Stacie

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