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Stijn1-Visitor
1-Visitor
March 31, 2020
Question

Academic License expired

  • March 31, 2020
  • 2 replies
  • 3347 views

My Creo 4.0 license has expired. When trying to renew the license error "Hardware id not valid is given".

Stijn_0-1585671508977.png

 

2 replies

M
MartinHanak24-Ruby III
24-Ruby III
April 2, 2020
@Stijn wrote:

My Creo 4.0 license has expired. When trying to renew the license error "Hardware id not valid is given".

Stijn_0-1585671508977.png

 

Hi,

maybe Host Id displayed in dialog box is related to virtual network card. Check output of ipconfig /all command.

S
Stijn1-VisitorAuthor
1-Visitor
April 4, 2020

The host ID in the dialogue box is the same as the MAC adress of my ethernet adapter. (ipconfig /alll)

I am however connected withe a HP port replicator but trying to renew the license with out without connection with the port replicator makes no difference.

M
MartinHanak24-Ruby III
24-Ruby III
April 5, 2020
@Stijn wrote:

The host ID in the dialogue box is the same as the MAC adress of my ethernet adapter. (ipconfig /alll)

I am however connected withe a HP port replicator but trying to renew the license with out without connection with the port replicator makes no difference.

Hi,

disable all network adapters but Ethernet.

DomenicLaritz
DomenicLaritz16-Pearl
16-Pearl
March 16, 2021

I also get the error message "Hardware id not valid" when trying to renew my Creo 4.0 license. Were you able to resolve this issue with support back then? Would be grateful for a tip.

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