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rjanz1-Visitor
1-Visitor
October 13, 2016
Question

Academic Re-License Not Working.... Please Help!!

  • October 13, 2016
  • 1 reply
  • 2570 views

I am trying to re-license an academic version of creo 3.  I followed the re-license guide shown here for the standard student edition:

Relicensing Guides

After it asks me for my PTC login information it gives me this error:

Error in license processing.  Please contact PTC license management"

Any help would be greatly appreciated!

-Ryan

    1 reply

    M
    MartinHanak24-Ruby III
    24-Ruby III
    October 14, 2016

    Hi,

    probably your problem is related to your Internet connection. Therefore it is difficult to give you some valuable advice. Try to connect to Internet by diffferent way and re-run installation.

    MH

    R
    rjanz1-VisitorAuthor
    1-Visitor
    October 14, 2016

    By connecting in a different way, do you mean a wired connection versus WiFi?

    Thanks,

    -Ryan

    M
    MartinHanak24-Ruby III
    24-Ruby III
    October 14, 2016

    Maybe wired connection will help maybe not ...

    You can also try different Internet provider.

    MH

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