According to PTC Technical Support I need to post on the PTC Community Forum to request a new license file for WF 5.0 Student license

I need to move a Wild Fire 5.0 Student license to a new hostid. I was instructed to follow these steps: https://www.ptc.com/en/support/article/CS20911

These didn’t work.

I reached out to the PTC technical support and they instructed me to post on the community forum to request a new license file for the Student version. (This was the same process I used back in 2012.)

If you can assist me with this task, please message me directly and I can provide my information.