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Gregor_Mismas4-Participant
4-Participant
August 1, 2023
Solved

Activation of Creo Parametric 9.0.0. - Student edition

  • August 1, 2023
  • 1 reply
  • 7952 views
Hello,
I have very similar issue as described in this article: https://community.ptc.com/t5/PTC-Education-Forum/License-error-in-Creo-7-0-Student-Edition-installation/td-p/695577

I tried the activation code ending with K12 and it did not work. The reason for new installation is because I changed the disc from HDD to SSD. I hope that this is simple issue and I can use your great programme in future for my study.

Best regards,
Gregor
Best answer by MartinHanak
@Gregor_Mismas wrote:

Hi,

I have seen your previous reply, but when I reinstalled Creo the changes were overwritten, but I discovered I don´t have folder named Agent inside the folder in Program files. I already ran all the neccessary update and installation packs for diagnostic tools and agent. Creo works but the pop up message still remains.

Hi,

please be patient and follow my instructions carefully:

1.] uninstall PTC Creo Parametric, PTC Creo Platform Agent, PTC Diagnostic Tools, Then remove C:\Program Files\PTC directory.

2.] run clean installation (use license file located in C:\ProgramData\PTC\Licensing directory)

3.] run tree "C:\Program Files\PTC" /F /A > %TEMP%\Creo_list.txt command in Command prompt window and send me Creo_list.txt file

4.] send me parametric.bat renamed to parametric.txt

5.] run Creo and check whether error message appears (send me screenshot)

6.] wait for my reply

 

1 reply

M
MartinHanak24-Ruby III
24-Ruby III
August 2, 2023

Hi,

if you have access to old HDD then you can find there license file valid for your computer. It is located in C:\ProgramData\PTC\Licensing directory.

You can copy license file to SDD to directory of your choice and use browse button in installer window to select it.

Note: Entering of Product code is not necessary.

MartinHanak_0-1690960372152.png

 

G
Gregor_Mismas4-ParticipantAuthor
4-Participant
August 2, 2023

Hi,

 

I successfully found and activated the license and now I have problem with Creo Agent (Creo Agent did not initialize correctly. Please contact technical support if the issue persists). I tried with creosvcs_64.exe and the issue and pop-up note remains even if I turn off and on the computer. It's working (not like before - the programme closed automatically), but I am still worried about the notification I am getting.

 

Thank you for you quick reply.

 

Gregor Mišmaš

M
MartinHanak24-Ruby III
24-Ruby III
August 2, 2023
@Gregor_Mismas wrote:

Hi,

 

I successfully found and activated the license and now I have problem with Creo Agent (Creo Agent did not initialize correctly. Please contact technical support if the issue persists). I tried with creosvcs_64.exe and the issue and pop-up note remains even if I turn off and on the computer. It's working (not like before - the programme closed automatically), but I am still worried about the notification I am getting.

 

Thank you for you quick reply.

 

Gregor Mišmaš

Hi,

 

creosvcs_64.exe installs PTC Creo Platform Agent item.

 

Student version of Creo requires PTC Diagnostic Tools item, too. Use qualityagent_64.msi installer to install it.

 

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