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3-Newcomer
September 24, 2026
Question

Black screen when starting creo using Cad start

Hello, anytime I Start creo using CAD Start I encounter this back screen in the visual window, I have tried to fix it by changing path or my computers GPU settings but it has not worked yet, would anyone of you know how to fix this?

1 reply

Community Moderator
September 29, 2026

Hi ​@TK_14098729,

You can contact the Academic Support team at AcademicSupport@ptc.com for further assistance.

Regards,

Anurag 

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