Can I install my software on a new machine if my old one has stopped working?

Yes though the Creo software is intended for use on single a machine only, if your machine needs to be replaced it is possible to install and license the software on a new machine.

Please submit a Support Request and include:

• The exact edition of the software you’re using
• The order number if you purchased the software
• The product code that you used to install the software the first time
• The PTC HostID of your machines (this is your physical MAC address of the machine)

A new license file will be sent to you with instructions for installation.