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ptc-50748771-Visitor
1-Visitor
May 2, 2013
Question

can not open a part and an assembly in creo viewer 2.0

  • May 2, 2013
  • 1 reply
  • 1208 views

1.jpg

When I try to open a part or an assembly , it always show this information as above. Is there anyone know what is the problem and how to solve it? Thanks.

    1 reply

    C
    Curtis_Siebenal1-Visitor
    1-Visitor
    May 2, 2013

    Hi,

    Try starting Creo as an administrator (right-click the icon and select "Run as Administrator") a couple of times to make sure that it finishes installing everything, including Product View.

    If this doesn't work, please use our Academic Support page to browse resources or submit a support request form.

    Regards,

    Curtis Siebenaller

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