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D
DH_86948141-Visitor
1-Visitor
December 3, 2022
Question

Can't install purchased Mathcad 8 student edition.

  • December 3, 2022
  • 2 replies
  • 11238 views
Trying to install Mathcad 8.0. I downloaded pim_installmgr_mathcad_8.exe. I am using Window 11. When I runt pim_installmgr_mathcad_8.exe a dialog asks permission to make changes to my device. I respond OK and then nothing happens. No install.

2 replies

V
24-Ruby III
VladimirN24-Ruby III
24-Ruby III
December 4, 2022

1. Did you use this download link? "Mathcad Downloads": https://support.ptc.com/support/mathcad_downloads.htm

2. Please show a screenshot of your error.

M
MartinHanak24-Ruby III
24-Ruby III
December 5, 2022

Hi,

download MED-60893-CD-280_8-0-0-0.zip from https://support.ptc.com/appserver/auth/it/esd/academicFree.jsp page, unzip it into new empty directory and run setup.exe.

D
DH_86948141-VisitorAuthor
1-Visitor
December 5, 2022
Thank you. I downloaded and tried with the same exact results. I cannot show a screenshot of the error as the setup program just stops. No error is shown. no instal is done.

M
MartinHanak24-Ruby III
24-Ruby III
December 6, 2022
@DH_8694814 wrote:
Thank you. I downloaded and tried with the same exact results. I cannot show a screenshot of the error as the setup program just stops. No error is shown. no instal is done.

Hi,

1.]

According to https://www.ptc.com/support/-/media/support/refdocs/Mathcad_Prime/8,-d-,0/Mathcad_Prime_8_0_Platform_Support.pdf?sc_lang=en Windows 11 64-bit 21H2 is supported

 

2.]

Please provide detailed information about hardware configuration of your PC. You can run System Information application, Save .nfo file, zip it and upload .zip file.

 

3.]

Please provide complete absolute path to setup.exe you are trying to run.

Also you can run Event Viewer and search for an error message related to setup.exe.

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