Cannot find Product Code for Mathcad

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Am installing a single use version of Mathcad. Never received a product code so I cannot get past this step. I have scoured my emails from PTC and searched everywhere on the website that I can access to no avail. Thoughts would be welcome!

SuppAQ

L

LL_14640282Answer

5-Regular Member

I did follow the instructions in this link and the resulting code did not work. In the end I needed to contact support and they provided a license file which was successful.

V

VladimirN

24-Ruby IV

Articles:

"Mathcad Prime is asking for a product code to activate the software": https://www.ptc.com/en/support/article/CS469042
"How to locate product code for single user and student edition of Mathcad": https://www.ptc.com/en/support/article/CS30357

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L

LL_14640282

Author

5-Regular Member

I did utilize these links and assembled a product code as specified. However it did not work. In the end I needed to contact support. They provided the license file and that was effective.

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L

LL_14640282

AuthorAnswer

5-Regular Member

I did follow the instructions in this link and the resulting code did not work. In the end I needed to contact support and they provided a license file which was successful.

Translate

Cannot find Product Code for Mathcad

3 replies

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