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PB_34925501-Visitor
1-Visitor
Sep 11, 2025 11:29 PM UTC
Question

Creo 12 Student Version Installation Help

I have downloaded the student version of Creo 12 and upon opening Creo Parametric I get the following error message:

 

PB_3492550_0-1757632789682.png

Error codes 21 and 5 show up.

 

How do I resolve this issue?

 

Please help

 

3 replies

MartinHanak24-Ruby III
24-Ruby III
Sep 12, 2025 5:06 AM UTC

Hi,

MartinHanak_0-1757653496591.png product code is related to Creo 8.0.

Please follow steps described in https://apps.ptc.com/schools/references/install_creo_schools_standard.pdf document.

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    vnamboodheriEmeritus
    Emeritus
    Sep 19, 2025 5:55 AM UTC

    Hello @PB_3492550, 

     

    It looks like you have a response from a community expert. If it helped you solve your question please mark the reply as the Accepted Solution. 
    Of course, if you have more to share on your issue, please let the Community know so other community members can continue to help you.

    Thanks,
    Vivek N.
    Community Moderation Team.

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    GK_146830071-Visitor
    1-Visitor
    Sep 21, 2026 4:59 PM UTC

    how can l download ptc creo students version 

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