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ptc-54790051-Visitor
1-Visitor
January 23, 2014
Question

Creo 2.0 issues

  • January 23, 2014
  • 2 replies
  • 2051 views

I just downloaded Creo for my college course and it is giving me a licensing error 26. it will not even open parametric or direct.

    2 replies

    R
    ryankelley1-Visitor
    1-Visitor
    January 23, 2014

    Hey Caleb - first, welcome to PTC Community! I've moved this discussion into our community, where our team will be able to help diagnose the issue.

    C
    ChrisCarr1-Visitor
    1-Visitor
    January 23, 2014

    Hi Caleb,

    Could you attach a screenshot of the error message? It would help if I could see the full text.

    Thanks,

    Chris

    P
    ptc-46810311-Visitor
    1-Visitor
    February 3, 2014

    I believe I'm getting a similar issue with a new install of the Creo student version. opening Parametric and Direct brings up the splash screen, then it closes / crashes with no error message. opening structure? gives an error message, something along the lines of "unknown licensing error 26" sorry, I didn't copy it down verbatim. I've tried installing on different drives and re-installing licenses. I'm running Windows vista 32 bit.

    Thanks.

    C
    ChrisCarr1-Visitor
    1-Visitor
    February 3, 2014

    Hi Wes,

    If you could email - with your issue, one of our team members will be able to jump on your computer to take a look.

    Thanks,

    Chris

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