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December 4, 2013
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Creo 2.0 Setup doesn't work

  • December 4, 2013
  • 1 reply
  • 2087 views

I have an academic license and I am trying to install Creo 2.0, downloaded on this page (MED-100WIN-CD-390_M070_Win32-64). Itsn't the first time that I install the program because the license was not working and uninstall it. But this time, trying to install it, the setup.exe doesn't work! I run it and nothing happens. I tried many things (run as administrator, run in safe mode, run with other compatibility ...) but nothing works when the first time I installed everything was fine. Also installer of trial version runs but the full version no. When I run setup it generates the following file "traceback":

 

---------------------

The timestamp is: vie jun 28 05:51:48 13

The datecode is: NA

The pro machine type is: NA

The process ID is: NA

The traceback type is : CRASH

-------------------------------------------------

Exception EXCEPTION_ACCESS_VIOLATION has occurred in the thread 2764.

Main Thread 6496

=====================

0x774EF8D1 NULL (NULL:0) (ntdll:0x774D0000) ( 0x748, 0xffffffff, 0x0, 0x28c4530 )

0x761D1194 NULL (NULL:0) (kernel32:0x761C0000) ( 0x748, 0xffffffff, 0x0, 0x409e4c )

 

 

How to fix this in order to install the program? I have Windows 7 64 bits and sorry for my bad English.

Best answer by

This will probably help you: http://apps.ptc.com/schools/references/support_install_assist.pdf

1 reply

Answer
December 4, 2013