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ptc-67162541-Visitor
1-Visitor
October 29, 2014
Question

Creo 2.0 Student-Version doesn´t open

  • October 29, 2014
  • 2 replies
  • 2866 views

Hey guys,

I have a problem with my Creo 2.0 Student Version. Everytime I try to open the program, it takes around 15 Minutes until the creo-window opens.. I can see the process of Creo right after I clicked on the icon. Does anyone have the same problem or a solution?

I´m using Windows 7 with an i5 4570 and 8GB Ram, should be enough for Creo.

Best regards

Oliver

    2 replies

    M
    MarkCheli5-Regular Member
    5-Regular Member
    October 30, 2014

    Oliver,

    That is interesting, are your graphics drivers up to date? That may be part of the problem, but it's hard to tell without getting a direct look at it.

    I would also recommend submitting a support request here: http://support.ptc.com/appserver/wcms/forms/index.jsp?&im_dbkey=142574&icg_dbkey=482

    This will allow us to get in contact with you more directly to diagnose this problem.

    P
    ptc-67162541-VisitorAuthor
    1-Visitor
    November 2, 2014

    Yes, my graphics drivers are updated . I will contact the support. Thanks for your help.

    P
    ptc-67162541-VisitorAuthor
    1-Visitor
    November 15, 2014

    Ok, everytime the window opens this warning appears:

    Warning: Proper TCP/IP configuration was not detected

    The TCP/IP protocol is not installed or configured properly.

    M
    MarkCheli5-Regular Member
    5-Regular Member
    November 18, 2014

    Oliver,

    Sorry for all the trouble this has been causing, can you email me directly at -. We'll do a remote session and get to the bototm of this ASAP.

    P
    ptc-67162541-VisitorAuthor
    1-Visitor
    November 23, 2014

    Thanks for help, I sent you an email.

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