Skip to main content
aaderca1-Visitor
1-Visitor
April 21, 2016
Solved

CREO 3.0 K12 won't reinstall

Ran fine on Win 7 for a few weeks. Had to reinstall OS due to a crash. Downloaded the installation software and when launching it hangs after the login sequence with the message 'waiting to retrieve license from server'. Again, this is education version, K12.

    sm_01Answer
    1-Visitor
    September 23, 2016

    Sounds like you license is not installed properly. Easier thing to do is uninstall and request a new license from PTC.

    View in thread

    3 replies

    miwerks1-Visitor
    1-Visitor
    May 26, 2016

    I am having the same challenge. "License request failed for feature."

    Translate
    PeterT_au1-Visitor
    1-Visitor
    September 24, 2016

    That'sa  different issue Melissa, it means it has contacted the license server specified and it doesnt have a current license for that version....  your network could be down but usually this means you need an updated license file (they only last for a limited time 1 yr or 3yr).  Same solution, will fix it but so would an updated license file from PTC academic support.

    Translate
    sm_011-VisitorAnswer
    1-Visitor
    September 23, 2016

    Sounds like you license is not installed properly. Easier thing to do is uninstall and request a new license from PTC.

    Translate
    Terms & ConditionsAccessibility statement