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R
rwh1-Visitor
1-Visitor
March 21, 2020
Question

Creo 4.0 license error

  • March 21, 2020
  • 2 replies
  • 2955 views

while installing a new license file  for 

BE410708EDSTUDENTEDK12

I receive the error message: 

"You have reached the maximum number of license requests available for your product type"

What does it mean and what can be done?

2 replies

J
JulianHegel1-Visitor
1-Visitor
April 6, 2020

I have the same problem

 

Do you find any answer for this problem?

    A
    Alex_Cazacu17-Peridot
    17-Peridot
    April 6, 2020

    Hello,

     

    That means that you have already installed a license of school standard on a computer from the account used, so you reached the limit of one license per user.

    Why do you need to install another license? 

     

    Thanks,

    Alex 

    J
    JulianHegel1-Visitor
    1-Visitor
    April 6, 2020

    Hello Alex,

     

    i have uninstalled Creo again, because I had problems that Creo always crashed. 

    So I thought I would download Creo again to make it run better.

     

    Unfortunately I am currently getting the already described error message. I have deleted all existing licenses from my computer and want to use it on one computer only.

     

    Thanks for the help.

    Julian

     

    A
    Alex_Cazacu17-Peridot
    17-Peridot
    April 6, 2020

    Hello,

     

    If you uninstalled Creo, the license should already be there in C:\ProgramData\PTC\Licensing and the installer should find the license as available. you can also drag manually the license under license summary in the licensing window. You also got the license in an email, when you installed it the first time, so you can drag that one under license summary.

     

    Thanks,

    Alex

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