Skip to main content
X
Xvaster1-Visitor
1-Visitor
November 9, 2018
Question

Creo 5.0 student version doesnt launch, because of problem of license

  • November 9, 2018
  • 1 reply
  • 3507 views

Hi, I have installed creo, via the ptc installation tool,

I didnt have any problem with the license code, in the installation tool

I have correctly installed the programms in my computer

but when I try to launch any of those appliclacion, like creo,

it blocks me to access to the app, because of some issue about the license 

but at the installation tool doesnt give me any error about the license that I did use

I have tryed to reinstall the application but nothing,

here is a screen what look like the error that I received for all application:

 

1 reply

M
MartinHanak24-Ruby III
24-Ruby III
November 9, 2018

Hi,

please enlarge error message window to display its whole content. Then publish it once again. You can also publish contents of std.out file located in Creo startup directory.

X
Xvaster1-VisitorAuthor
1-Visitor
November 10, 2018

sure

 

M
MartinHanak24-Ruby III
24-Ruby III
November 12, 2018

Hi,

 

1.]

C:\ProgramData\PTC\Licensing\BE410708EDSTUDENTEDK12_license.dat license file mentioned in error messages contains Creo 4.0 licenses (version 35.0).

2.]

C:\ProgramData\PTC\Licensing\BE410708EDSTUDENTEDK12_license.dat license file was generated when you entered BE410708EDSTUDENTEDK12 product code during installation.

3.]

Look into C:\ProgramData\PTC\Licensing folder ... maybe you will find another license file(s)

4.]

Product code related to Creo 5.0 installation ... BE500806EDSTUDENTEDK12

 

 

Terms & ConditionsAccessibility statement